What our clients have to say...

“Dear Collette, Thank You to you and the Saturday 12th August Team who provided everything we needed for a wonderful celebration of my Moms 80th Birthday.The responses and feedback prior to the event already made me feel at ease.  Made me feel like everything was in good hands. When I arrived at the venue on Saturday before the party I could see that good preparation was taking place. The venue, the food and the service of the ladies serving us, the barman and the night manager was truly top class.  You have an excellent team - please convey my family's thanks for hosting us on Saturday.  This is a venue we will recommend to others.” - August 2017
 
“Good day Chantelle, THE FUNCTION WAS AMAZING!!!! The staff members were INCREDIBLE and so HELPFUL!!! Thank you thank you thank you! My husband was truly surprised and people loved the venue and FOOD ☺ Ashley, wow, I don’t know how to express my gratitude towards him. Everybody commented on his friendliness and his calm demeanor. Ashwin, another amazing person as well.
Thanks to you as well Chantelle, appreciate it!” – August 2017
 
"Hi Chantelle, I just want to thank you very much for the great day that we had at the River Club.  The venue was perfect and the food was outstanding.  Thank you again!" – August 2017
 
“We thank you River Club family for hosting us.  Working with you is our joy.” – July 2017
 
“Hi Collette - A note to thank you so very much for your contribution to a very successful event last night for the VC.  And thank you for executing our brief to the exact detail … everything went according to plan.  The venues all looked perfect.   And to the Chef, Dave the canapes were all delicious and again all the attention to detail as per our brief were very well executed. Our sincere appreciation and thanks to Ash and his team.  Once again it was a pleasure working with you, Collette and I look forward to UCT hosting more event at the River Club.” - July 2017
 
“Dear Chantelle - Thank you for everything you did to help me sort things out for yesterday’s event.
 You are phenomenal! p.s. Please inform Trevor, Gadija was a absolute star!” – June 2017
 
“Good morning Collette - A HUGE thank you to you and the staff for hosting us. Your service, food and everything was spectacular!! We had an amazing time and my General Manager was very impressed with the friendly staff and service.  I will definitely make use of you guys soon.”  - May 2017

“I just wanted to let you know about our function yesterday, because I know that it was a mad house for you as well. We had an AMAZING time!!! Really, the staff were outstanding and they were all so helpful and friendly. Everything was 100% on time and when we had a slight glitch with our sound on one of the videos, your technician was just so patient and helpful. The welcome tea and coffee was ready when I arrived, it was hot and the muffins were awesome – and there were plenty. The lunch – what can I say?  It got rave reviews all around  - your chef and his/ her staff did an outstanding job. The choices were wide and wonderful and everything was exquisite – tasty and fresh. Omw – the carpaccio! I’ve never eaten better. Right down to the wonderful sushi, fresh fruit – wow, wow, wow! Everything was perfect Chantelle, so please extend our thanks and gratitude to all involved to make this day very special to everyone and to you – HUGS for all of your great organisation skills. I am a firm customer of The River Club, but after yesterday, I think that you got some more!! Everyone was so impressed with the décor, service and amenities – March 2017

“I wanted to advise you that we had an AWESOME conference and the River Club facility is a total Gem in Cape Town. A massive thank you to you and your staff, for all the assistance that we received before and during the day. The catering, special requests as well as attention to detail was just perfect, I could honestly not fault a thing.” March 2017

“What an incredible experience dealing with you / Colette / Zuki etc – such professionalism & outstandingly friendly service.  Our workshop was a huge success.  The slick organization of our day from river Club’s point of view was simply faultless.” March 2017

“I would like to thank you and the staff at The River Club for the efforts made to make our event a memorable one. And it certainly was just that . On behalf of my wife and I , we can only be eternally grateful to the staff at The River Club For the professionalism displayed , and it will be a pleasure to recommend your facility to anyone who could be looking to host any event . The setting was perfect and the food was divine and the staff delivered effortlessly and professionally. Please would you be so kind as to convey my sincere thanks to the staff who assisted us one the night it was a pleasure having  them take care of the little details with such professionalism .” Mar 17

"Hello Chantelle, This is a post-event THANK YOU for hosting PyConZA this year. The event was a huge success and we have had huge amounts of very positive feedback about it and a lot of praise for the venue. Thank you, especially, for all your hard work and putting up with our endless emails and questions. We really appreciate everything that you and the team have done to make the event a success! With that said, can we pre-book the venue again for next year?!" - Nov 2016

"Hi Coll, Thank you a trillion times for the ongoing support and kindness during this venture. You are truly an angel. We've had the most incredible feedback from individuals and participating organisations that were duly impressed with the prestigious The River Club. Maria and I are deeply thankful for the privileges of hosting it there." – Oct 2016

"Hi Collette. Thank you for looking after the people yesterday. Have heard nothing but good things about their visit." – Oct 2016

"Morning Chantelle, On behalf of myself and my client, TBCS, we would like to thank you for ensuring that our day flowed easily and that everything was in place as we had discussed."

"Seamless conferencing – deeply valued – thank you to you and your team." – Sept 2016

"Hi Collette, A big thank you for a great workshop which went very well. All the best" – Sept 2016

"Hi Collette, Thank you soooo much for hosting us! I'm very happy. Thank you so much to Ashley! He was simply Amazing! He is definitely an asset to your establishment. We had fun." – Sept 2016

"Hi Chantelle, Wanted to say a big thank you for everything Hills where very impressed with the organization, food and the service they received... Thanks again for all your assistance." – Sept 2016

"Good Morning Chantelle, Thank you for arranging a lovely evening for us, all went well and the setup was lovely. Thank you very much." – Sept 2016

"Hi Chantelle, Just wanted to thank everyone at The River Club for being so helpful and organized, the event went very well. We would like to make a booking for the same set up next year..." - July 16

"To Whom it May Concern, I attended a wonderful conference on Saturday the 4th of June. Venue was fabulous, service great and food delicious .Could you kindly let me know if I would like to book the same package in October what would the price be and how do I go about arranging it..." – June 2016

"Dear Chantelle, Wow, how do I begin to say thank you to you and the staff of The River Club. Our workshop ran so smoothly and that was largely due to the way the you and staff went above and beyond to provide outstanding service. Nothing was too much trouble. I do want to single Ashley out. He almost anticipated our needs and was on hand to help our speaker with computer matters. The friendliness and professionalism is something not often seen. All the evaluations commented on the outstanding lunch selection. The River Club will certainly see us back again and I suspect other organisations too as many asked for your details. So 10/10 from us ....a huge THANK YOU" – June 2016

"As always SUPERB!!! Thank YOU for always coming through for us!! Zuki was fantastic – please compliment him againJ ( I did last night). Everyone was impressed with the venue, layout and of course the food and service!" – May 2016

10/10 always!!!!

"Hi Collette, Thank you for assistance yesterday, all went well. Just a side note, perhaps we can put up signage next time indicating that the food is halaal friendly. Thank you for arranging Patrick in terms of AV, as with the rest of your team, he was very hands on and attentive. See you at the next one" – May 2016

"Hi Collette, I would like to take this opportunity of thanking you for all your support in the planning of our family function. You attentiveness, professionalism, deep human-felt courtesy and ability to perceive our requirements and propose solutions unprompted are unique and previous skills. This is testament to your unwavering commitment to an unprecedented customer experience and we so fortunate to have you at our side. Please pass on our thanks to your husband as well given that he took our call on the weekend and was so happy to assist in passing on the message on to you. Zukie and his team were really great on the evening of the party.  Was always available and willing to assist. Please convey our thanks to him as well... Once again, I would like to thank you for a tremendous evening and we are now real fans of the River Club. Will pass the word on to friends and family" - April 2016

"Hi Collette, Saturday was absolutely amazing!!! The TEAM you had there were beyond fantastic, thank you again to you and those who worked that night. Everyone had a blast" - April 2016

"Hi Collette, Thank you so much for hosting our event. Our team really had a splendid time. They thoroughly enjoyed every minute of it. The venue, the food and staff was amazing.  They had a blast with the team building activities. …" - March 2016

"Hi Chantelle, … I’ve had such awesome feedback from my colleagues that hosted the conference held at your venue this week and they’ve asked me to extend our greatest thanks to you and all your staff, who went above and beyond to ensure that they were comfortable and well taken care of.
 Thank you so much and behalf of Trellidor Head Office and our entire Franchise network, we would like to congratulate you on your exemplary service and outstanding customer service ethic….WE’LL BE BACK" - March 2016

"Hi Collette, Firstly, I thank you for your assistance, advice and above all your patience.  The event, although small in numbers was a great success and we have already received several compliments from attendees and client alike…. " - March 2016

"Hi Collette, Thank you for arranging everything for us so well. The guys had a good time and I think the message on what we are doing new for this season has been well spread. So thank you to you, The River Club and if you would be good enough on our behalf to say thanks to the guys at the Slug & Lettuce…." - March 2016

"Dear Chantelle, A big thanks to you and the Team they are all so helpful especially Ashley and Zuki and the rest of the guys. They made my job so much easier." - February 2016

"Thank you for the fantastic service and for your patience when we were slow to leave the room." - February 2016

"Good morning, Once again a huge thanks for yesterday…As usual the Riverclub service was top notch. Please extend our gratitude to everyone!!" - February 2016

"Hi there Collette, Thank you so much for a wonderful event this morning. The helpful staff…please give them a hoop hoop! Ashley, great job, your professionalism and help was really appreciated. There were some very good reviews, nice food, overall, a very successful event.  Well done again, we will be back" - February 2016

"Good Morning, I hope this email finds you well. This Office of the Director: Financial Management (Department of Environmental Affairs and Development Planning) wishes to say a huge THANK YOU! to Collette, Zuki, Kyle, Chef, Tea Staff and everyone else on your team for your outstanding professional and friendly service." – January 2016

"Dear Chantelle , I hope this email finds you well! A big thanks to you and the Team they are all so helpful especially Ashley and Zuki and the rest of the guys. J They made my job so much easier." – January 2016

"Dear Collette, Thank you for assisting with co-ordinating a very successful year end event, the staff had lots of fun with great enjoyment and laughter. We look forward to working with you again in the future."  - December 2015

"Hi there Collette,  Thanks for all your organisation for our event on Wednesday – everything went so well and the guys loved the food and the golfing – such a pleasure working with you guys!" – November 2015

"Hi Chantelle, I would just like to extend our heartfelt gratitude to yourself and all the staff that assisted in making our event a success and an enjoyable evening.’’ - November 2015

"Dear Collette, This is to specially thank you, Trevor and all your team for a most efficient, dedicated and quality service for the conference." - November 2015

"Good day Chantelle, Thank you so much for the function held at the River Club. The food, people and your hospitality was really appreciated. Everybody commented on the food. They thoroughly enjoyed it. Thanx once again for your effort." - November 2015

"Dear Collette, Our Forum was a great success – the compliments were flowing last night! Everyone was SO impressed with the new look of the River Club ( most hadn’t been since we last held our forums there!). The food was excellent , again so many compliments. The lay out for serving, and the bar all worked perfectly. From start to finish your team (namely Zuki) was excellent in attending to our needs, and in setting up! Trevor also assisted – and YOU made it happen! (Always!!!) It has always been, and still is a pleasure to work with you Collette. Professional down to the last detail. Many thanks again for helping us to have another successful event at the River Club!! We will be back next year with more forums!!" – October 2015

"Hi Adrian, I Would very much like to extend my thanks for a truly spectacular and successful function at The River Club this week. It is always such a pleasure dealing with the staff there. They are so professional and yet so incredibly warm and hospitable that one almost feels like it's home. From Pitshou in the restaurant who carried a million cappuccinos to Collette who is an asset and just the most wonderful human being and Zuki who was available every night and waiting for me every morning!What an awesome team you have! Thank you for enabling me to give my customers an all-round 5 star experience." – October 2015

"Hi Collette, Thank you for hosting us last Tuesday. It worked wonderfully and the attendees all had a great time... Your staff who looked after us were amazing – they were quiet and unobtrusive and helpful at all times and it really helped the day to run very smoothly." – September 2015

"Hi Collette, Just a quick mail to once again thank you and your team for the wonderful service, food and friendliness that was offered by all those that were involved... So, until next year, keep well and we look forward to seeing you again at our next River Club Symposium." – September 2015

"Had my sons 2nd birthday at The River Rascals Kids Club today and just want to say thank you to Gracia and her Team for going out of their way to help! The party was a huge success!" – September 2015

"Thank-you for the brilliant service and excellent work put into our Formal." – September 15

"Dear Collette, On behalf of (Company Name); we would like to thank you for a good service. Your staff is hospitable, efficient and hardworking. Keep up the good work. We look forward working with you again in the future. Thank you so much." – September 15

"Hi Chantelle, Thank you for a great event it was very successful. Your staff were friendly, helpful & very accommodating. Please Thank Trevor & the team from me. Thanks again !!" – September 15

"A short note... to thank you and your team for taking care of us on the 5th August 2015. We sincerely appreciated all the work and effort to make it a very successful event for us. If ever we have the need for an ideal venue, we will certainly not hesitate to give you a call." – August 15

"A note of thanks to yourself and the extremely efficient team at The River Club for your contribution to the success of our event last night. Special thanks to Trevor please – nothing was too much for him." – August 2015

"Just a quick one to thank you for your assistance last week - from all accounts, the event was a great success, and we to look forward to working with you in the future." - August 2015

"You have an amazing team! Please do send our appreciation and a BIG THANK YOU to your entire team. Everyone was lovely to work with and so helpful from your receptionist to your cleaner (cannot remember her name)." - July 2015

"Just a quick note to thank all involved in setting up our function and lunch in the Orange Room. All was perfect and the executive finger-fork lunch was divine!" - July 2015

"The staff that assisted were super helpful and friendly. So well done to all!" - July 2015

"I was very happy with The River Club last night. Arrangements were very good and the small changes I required were done immediately without a fuss. My clients enjoyed the venue as well (spacious) and they loved the food – all good comments after the meeting." – June 2015

"Would like to thank the staff again. The venue as well were brilliant!" - May 2015

"As usual it was fantastic being hosted by the River Club!!" - May 2015

"I cannot stop raving about the event and how organized your team is, I will definitely make use of your venue again when the opportunity arises" - May 2015

"First I would like to thank you and your amazing team, Trevor, Themba, Zukie and the rest of the team for your amazing support and super efficient help and service at our function on Saturday the 9th May 2015. What an amazing turn out we had and have to compliment on your new venue, it is absolutely stunning." - May 15

"Allow me to thank everyone who put such passion into yesterday’s success. We realised that due to the late booking and communication it was quite a stretch to deliver as per our quality requirements; but you rose to the occasion and the results were awesome" - April 2015

"Please also pass our gratitude onto Themba and Zuki for really going the extra mile ensuring that we had everything we needed and required, they were always close by and ready to lend a hand. Those guys have passion. And it is visible from the onset... It indeed was a pleasant experience to attend a conference at your venue." - April 2015

"I just wanted to thank you and your staff for ensuring that... our event... on Thursday and Friday was such a success. When planning an event of that nature it really helps to be able to depend on the venue staff to take care of the multiple obstacles that pop up!" - March 2015

"I would like to commend Zukisi who went out of his way to ensure that everything we needed was looked after, including a last minute tea break which he organised in 10 minutes flat." - March 2015